Care Advocate Outbound

Job Summary

A company is looking for a Care Advocate Outbound I.

Key Responsibilities

• Engage and motivate members to utilize services and manage their health proactively
• Collect member history and triage to appropriate care team members
• Make at least 100 outbound calls daily while providing concierge-level service

Required Qualifications

• 1+ years of experience in customer service, administration, or reception
• Ability to thrive in a performance-based environment
• Demonstrated personal accountability and commitment to quality
• Capability to manage workload independently in a dynamic environment
• Strong team player with a collaborative mindset