Caregiver Experience Lead

Job Summary

A company is looking for a Caregiver Experience & Training Lead, responsible for enhancing caregiver engagement and satisfaction through innovative training and performance tracking.

Key Responsibilities

• Implement feedback and engagement programs to gather caregiver insights and improve satisfaction
• Regularly update training methods and track caregiver performance and compliance
• Design and manage caregiver incentive programs and plan local engagement events

Required Qualifications

• Bachelor's degree in Education, Healthcare Administration, Human Resources, or a related field (or equivalent experience)
• 3+ years of experience in caregiver engagement or training development, preferably in healthcare
• Proven ability to design training programs and track performance metrics
• Experience with caregiver engagement strategies and local events
• Strong technology skills, including familiarity with Learning Management Systems (LMS)