Job Summary
A company is looking for a Team Lead Cash Posting.
Key Responsibilities
- Analyze and report productivity metrics, monitor staffing levels, and assign work
- Address and resolve client concerns and escalations
- Develop and coach team members
Required Qualifications
- Understanding of cash posting principles and processes
- Proficiency in Microsoft Office, particularly Word, Outlook, and Excel
- Experience in coaching and mentoring team members
- Able to work independently and collaboratively in teams
- Experience in a fast-paced, high-volume environment
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