Certified Pharmacy Technician Advocate

Job Summary

A company is looking for a Member Advocate.

Key Responsibilities

• Serve as the primary source of information for members, pharmacies, and physicians through various communication channels
• Resolve inquiries and issues related to claims processing and eligibility while documenting engagement outcomes
• Collaborate with other departments to enhance the overall experience for members, physicians, and pharmacies

Required Qualifications

• Active Certified Pharmacy Technician (CPhT) certification is encouraged but not required
• Minimum of 1 year of customer service experience
• Strong proficiency in Microsoft Office products
• Willingness to obtain pharmacy technician certification within one year of hire
• Spanish speaking abilities are highly valued for this role