Job Summary
A company is looking for a Change Management Associate.
Key Responsibilities
- Design for adoption using change management frameworks to ensure clarity for all audiences
- Enable change delivery by partnering with various teams to align milestones and validate readiness
- Leverage technical tools like Jira to optimize workflows and enhance operator experience
Required Qualifications
- Bachelor's degree preferred or equivalent practical experience
- 1-3 years of experience in change management, program support, or operational enablement
- Experience in a field-based or frontline role
- Proficiency in Jira, Salesforce Service Cloud, or Zendesk
- Strong systems thinker who connects tools, teams, and processes
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