Child Support Call Center Agent

Job Summary

A company is looking for a Child Support Call Center Agent.

Key Responsibilities

• Respond to inbound calls regarding child support inquiries and provide accurate information
• Reset personal identification for callers and document customer interactions appropriately
• Research and resolve inquiries while informing customers of available services and resources

Required Qualifications

• High School diploma or GED
• 2 years of high-volume call center or customer service experience
• Experience with data entry and database documentation
• Typing speed of at least 30 WPM
• Own compatible equipment including a PC and two monitors