Client Analyst

Job Summary

A company is looking for a Client Analyst I to support consumers using benefits software and services.

Key Responsibilities:

• Process various types of Qualified Medical Child Support Orders (QMCSO) with accuracy and efficiency
• Prioritize and complete daily workload assignments to meet and exceed Service Level Agreements (SLAs)
• Track, prioritize, and resolve client inquiries and process issues while communicating compliance updates

Required Qualifications:

• Bachelor's Degree from a four-year college or university, or equivalent work experience
• Strong organizational skills with attention to detail in both repetitive and complex processing
• Ability to adapt to change and adjust priorities with minimal notice
• Proficiency in Microsoft Excel, Microsoft Word, and Adobe
• Basic math skills for calculating affordability