Job Summary
A company is looking for a Customer Service Representative - Client Billing Remote.
Key Responsibilities
- Manage inbound and outbound calls, averaging 50-60 calls per day
- Follow standard operating procedures to resolve denied claims and document accounts accurately
- Communicate with physicians, insurance companies, and patients while handling sensitive information confidentially
Required Qualifications
- High School Diploma or equivalent required
- Minimum one year of work experience required
- Previous call center and customer service experience strongly preferred
- Previous medical experience strongly preferred
- Ability to manage time and tasks independently while maintaining productivity
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