Client Customer Service Representative

Job Summary

A company is looking for a Client Customer Service Support Representative to join their remote team.

Key Responsibilities

• Manage inbound and outbound calls, averaging 50-60 calls per day
• Follow standard operating procedures to resolve denied claims and provide necessary information
• Document all accounts accurately while maintaining confidentiality and compliance with guidelines

Required Qualifications

• High School Diploma or equivalent required
• Minimum one year of work experience required
• Previous call center and customer service experience strongly preferred
• Previous medical experience strongly preferred
• Technical requirements include internet download speed of at least 50 megabytes per second