Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist I.

Key Responsibilities:

• Respond to client e-mail support tickets, addressing various concerns
• Utilize online systems and support tools to resolve tickets efficiently
• Prioritize and manage tickets based on urgency and severity

Required Qualifications:

• High school diploma, GED, or equivalent
• Reliable internet connection with minimum speed of 20Mbps Down/10Mbps Up
• Dedicated private work location free from significant disruptions
• Basic proficiency in personal computer use and Microsoft Office suite
• Ability to pass a criminal history background check