Clinic Call Center Representative

Job Summary

A company is looking for a Clinic Call Center Representative.

Key Responsibilities

• Handle inbound and outbound calls, book appointments, and verify patient insurance coverage
• Provide excellent customer service and maintain positive patient relationships
• Utilize system policies to address patient inquiries and ensure confidentiality

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• 1+ years of experience in a high-volume customer service environment
• Experience with computer systems and willingness to learn telecommunications software
• Ability to work flexible 8-hour shifts during business hours