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Contact Center Representative

8/1/2025

Remote

Job Summary

A company is looking for a Contact Center Representative - Credit Card.

Key Responsibilities
  • Provide quality customer service and sales support through various communication channels
  • Complete a range of financial transactions accurately and efficiently while adhering to bank policies
  • Collaborate with team members to enhance customer experience and participate in personal development activities
Required Qualifications
  • High School Diploma or GED
  • 1+ years of customer service experience, preferably in retail, banking, or a contact center
  • Ability to assist customers in both English and Spanish (bilingual preferred)
  • Proficiency in using technology and software applications related to the position
  • Willingness to work flexible hours, including weekends and holidays

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