Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities

• Communicates professionally with patients via phone and transfers calls as necessary
• Handles new patient registration and schedules appointments
• Maintains and updates patient and referring physician data in the system

Required Qualifications

• High School Graduate or Equivalent
• Previous customer service experience
• Proficient with computer programs: Email, PowerPoint, Excel, Word
• Experience in a medical office or medical call center setting is preferred
• Bilingual Spanish speaker is a plus