Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities

• Schedule patients for various medical appointments and services via inbound and outbound calls
• Build relationships with patients and handle inquiries in a professional manner
• Maintain compliance with patient records and ensure accurate data entry for billing purposes

Required Qualifications, Training, and Education

• High School Graduate or Equivalent
• Previous customer service experience
• 1+ years' experience in healthcare preferred
• Call center experience preferred
• Proficient with computer programs such as Email, PowerPoint, Excel, and Word