Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative to support various projects remotely in Illinois.

Key Responsibilities

• Utilize CRM systems to access call lists and manage professional conversations
• Provide coverage for multiple clients and accurately follow scripts during calls
• Enter data into multiple systems while maintaining daily, weekly, and monthly goals

Required Qualifications

• High School Diploma
• Strong computer skills
• Professional phone skills
• Ability to adapt to change
• Capability to multi-task in a fast-paced environment