Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities

• Communicates with patients via phone in a professional manner
• Schedules appointments and manages patient registration and rescheduling
• Updates computer databases and works with online scheduling systems

Required Qualifications

• High School Graduate or Equivalent
• Previous customer service experience
• Proficient with computer programs: Email, PowerPoint, Excel, Word
• Experience in a medical office or medical call center setting preferred
• Bilingual Spanish speaker is a plus