Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative.

Key Responsibilities

• Schedule patient appointments and manage inbound and outbound calls
• Maintain compliance with patient records and verify insurance information
• Provide operational support and ensure a quality consumer experience

Required Qualifications, Training, and Education

• High School Graduate or Equivalent
• Previous customer service experience
• 1+ years of experience in healthcare preferred
• Call center experience preferred
• Proficient with computer programs such as email and Microsoft Office