Correspondence Representative

Job Summary

A company is looking for a Correspondence Representative - Intake.

Key Responsibilities:

• Process inbound documents (emails, faxes, website inquiries, voicemails) with accuracy
• Follow up on incomplete or misrouted documents to ensure correct handling
• Maintain a processing rate of at least two (2) minutes per entry

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service)
• Experience with PC based software programs and automated database management systems
• Ability to work during normal business hours of 8:00 am - 5:00 pm CST, including flexibility for occasional overtime