Credit Services Specialist

Job Summary

A company is looking for a Credit Services Specialist I to assist customers with financial difficulties and manage delinquent accounts.

Key Responsibilities:

• Contact delinquent customers to collect past due payments or arrange alternative payment plans
• Establish and maintain files related to collection activities
• Recommend actions for management regarding repossessions, bankruptcy, and foreclosure

Required Qualifications:

• High school diploma, GED, or equivalent
• 1 year of customer service experience
• Call center experience preferred
• Working knowledge of consumer and collection law
• Comfortable using a computer and keyboard