Cruise Vacation Agent, Disney Cruise Line (Celebration, FL)- Full Time at Walt Disney World Resort Kissimmee, FL

Cruise Vacation Agent, Disney Cruise Line (Celebration, FL)- Full Time job at Walt Disney World Resort. Kissimmee, FL.

Disney Cruise Line is currently looking for Cruise Vacation Agents, bilingual English speakers with fluency in Portuguese and/or Spanish preferred.

Join the team with Disney Cruise Line by becoming a Cruise Vacation Agent!

Cruise Vacation Agents create magic for our Guests before they arrive for their Disney Cruise Line vacation. We assist Guests with crafting a personalized vacation experience by handling cruise planning, using sales techniques, and deploying Guest service skills in a large-volume inbound call center.

As a Cruise Vacation Agent, you will attend a paid required training class (split between both on site and virtual) where you will participate in multiple performance assessments. This is a Full-Time position which requires full availability during the Disney Cruise Line Contact Center hours of operation.

This position is located in Celebration, FL where you will be working on-site and from home; based on operational needs. Required when working on-site and from home is a smart phone for two factor authentication. Required when working from home is a functional private workspace with high-speed internet.

The starting pay rate for this position is $17.85/hour.

Basic Qualifications :
• Sales and service experience in a guest-centric environment
• Written, verbal, and interpersonal communications skills
• Operate a computer within a Microsoft Windows environment
• Navigate between multiple and concurrent computer applications

Additional Information :
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter, cruise, dcl,

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