Customer Care Representative

Job Summary

A company is looking for a Customer Care Rep.

Key Responsibilities

• Respond effectively to customer concerns via telephone
• Model ethical behavior and adhere to client training and information protection policies
• Take ownership of calls, ensuring resolution and necessary follow-up

Required Qualifications

• One to two years of customer service experience or equivalent education and experience
• Ability to obtain, organize, and present information
• Working knowledge of production systems
• Experience with email and internet browsers
• Familiarity with communication tools like Teams