Customer Care Representative

Job Summary

A company is looking for a CMO Customer Care Representative (Wave 3).

Key Responsibilities

• Assist members with their pharmacy benefit plans via incoming phone calls
• Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions
• Provide solutions to simplify health care experiences for members

Required Qualifications

• High School Diploma or equivalent experience is required
• Must be located in Florida for this remote position
• Successful candidates must have hardwired internet with specific speed requirements
• A quiet workspace is necessary for the role
• Participation in a comprehensive training program is required