Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Provide professional administrative and telephone support for incoming customer and branch phone calls
• Handle general inquiries regarding customer statements and account issues
• Process customer payments and update account information in compliance with internal controls

Required Qualifications

• High School degree or equivalent
• Strong customer orientation and knowledge of telephone etiquette
• Exceptional interpersonal skills and ability to build relationships
• Proficient in computer navigation and managing multiple software programs
• Demonstrates a commitment to professionalism and company values