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Customer Care Representative

8/9/2025

Remote

Job Summary

A company is looking for a Health Non Licensed Customer Care Representative.

Key Responsibilities
  • Handle inbound calls efficiently while providing marketing materials related to Dual Eligible Medicare Plans
  • Utilize tools to achieve first call resolution and maintain customer satisfaction
  • Provide informational brochures and maintain a high standard of ethical conduct
Required Qualifications
  • High school diploma or equivalent
  • 1 year or more inbound call center experience preferred
  • Prior medical or health insurance experience preferred
  • Strong customer service and data entry skills
  • Availability to work flexible shifts including holidays, weekends, and evenings

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