Job Summary
A company is looking for a Customer Care Specialist 1 to provide outstanding service in a remote call center environment.
Key Responsibilities
- Act as a Brand Ambassador, delivering world-class service to customers
- Troubleshoot and resolve customer service inquiries via incoming phone contacts
- Process orders and provide critical service and product information to ensure customer satisfaction
Required Qualifications
- 6+ months of experience in a customer service-focused environment (preferred)
- Ability to meet work from home guidelines and expectations
- Understanding of computer systems and troubleshooting issues
- Ability to work a flexible schedule, including nights, weekends, and holidays
- A quiet, distraction-free home workspace with wired high-speed internet
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