Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager who will lead initiatives in customer expansion, advocacy, and community engagement.

Key Responsibilities

• Drive customer expansion and upsell opportunities through targeted marketing strategies
• Collaborate with cross-functional teams to enhance customer journeys and experiences
• Build and manage a vibrant customer community to foster engagement and loyalty

Required Qualifications

• Bachelor's degree in Marketing, Business, or a related field
• 5+ years of experience in customer marketing, account management, or a related role
• Experience with Marketing Automation/CRM platforms (HubSpot preferred)
• Strong understanding of customer lifecycle management and upsell strategies
• Experience with customer advocacy programs and community building is a plus