Customer Service Agent

Job Summary

A company is looking for Customer Service Agents for a short-term remote project.

Key Responsibilities

• Answer inbound calls with compassion and professionalism
• Provide Tier 1/Tier 2 support, including FAQs and claim submission assistance
• Handle sensitive information with accuracy

Required Qualifications, Training, and Education

• Must pass a background check (7-year history, no aliases)
• Employment verification (up to 3 employers)
• Strong data entry skills
• Must have Windows 11 with Windows Defender as the only active antivirus
• Camera required (laptop or external webcam)