Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Level 1.

Key Responsibilities

• Provide exceptional customer service and support for inquiries and order status
• Enter orders and update customer information in the system
• Log calls and maintain B2B cases in Sales Force, while meeting performance metrics

Required Qualifications

• Minimum High School Diploma or GED
• 1-2 years of Remote/Hybrid Call Center Customer Service experience
• Experience in a fast-paced environment with the ability to multitask
• Proficient in Outlook, the Internet, Microsoft Word, and Microsoft Excel
• Minimum internet speed of 50 mbps (hard wired)