Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer incoming calls and identify the type of assistance needed from customers
• Resolve issues on the first call using complex computer systems
• Document information and research complex issues to provide accurate responses

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a related environment using phones and computers
• Familiarity with computer and Windows PC applications
• Ability to work full-time, Monday - Friday between 8:00 am - 5:00 pm CST