Customer Service Representative

Job Summary

A company is looking for a Customer Representative.

Key Responsibilities

• Manage customer accounts and process orders, changes, or cancellations
• Resolve customer inquiries and communicate order status using various methods
• Coordinate with distribution centers and expedite orders to meet customer commitments

Required Qualifications

• High school diploma required; post-secondary education preferred
• Minimum 1 year of professional experience
• Knowledge of order entry systems and pricing policies
• Ability to perform detailed work accurately in a high-volume environment
• Experience with SAP and Salesforce preferred