Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide technical and system support to business partners such as funeral homes and medical certifiers
• Troubleshoot systems and assist users with technical issues
• Assist individuals with certificate orders and provide updates on their status

Required Qualifications

• Minimum of one year of call center experience preferred
• Associate's degree or higher in a related field preferred
• Experience handling confidential end-user information
• Ability to work various shifts
• Ability to speak both English and Spanish is a plus