Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Make outbound calls to care providers and handle minimal inbound calls
• Ask questions and document information to identify and resolve customer issues
• Research complex issues across multiple databases and collaborate with support resources

Required Qualifications

• High School Diploma / GED
• Must be 18 years or older
• 1+ years of customer service experience
• Administrative experience in an office or customer service setting
• Experience with Microsoft Excel, Word, and Outlook