Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide exceptional customer service for claims and coverage inquiries.

Key Responsibilities

• Handle a high volume of incoming calls and address customer inquiries
• Update systems with new information and ensure accurate documentation
• Proactively communicate with stakeholders to enhance the claims experience

Required Qualifications

• High School Diploma required
• Experience in a customer service role preferred
• Ability to work independently and as part of a team
• Proficiency with computer software, including Microsoft Office
• Ability to maintain confidentiality and handle sensitive information