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Costco

Customer Service Representative at Costco

6/11/2025

members. You’ll be the face of the company, helping customers with their inquiries and ensuring they have a positive shopping experience. Whether on the phone or in-store, you’ll provide top-tier service to Costco’s loyal customer base.

Key Responsibilities:

  • Assist customers with product questions, refunds, or exchanges.

  • Handle membership inquiries and explain store policies.

  • Collaborate with other team members to resolve customer issues.

Qualifications:

  • Excellent verbal and written communication skills.

  • Ability to work well in a team and independently.

  • Basic computer skills and customer service experience are preferred.

  • Strong problem-solving abilities.

Why Apply:As a customer service representative, you'll gain experience in resolving customer issues, which is a great foundation for a long-term career in retail or customer service.

Comments

helpfulhannah22
love that this role is all about people 💬 I’m good at calming down upset customers so I feel like I’d fit right in 💁‍♀️
Posted at 6/27/2025, 5:17:31 PM
membersonlymia
Hi! Do you need previous retail experience to apply or is general customer service enough?
Posted at 6/27/2025, 5:17:15 PM
refundrunner99
yo i’ve done returns desk at another retail gig. this sounds wayyy less hectic lol 👀
Posted at 6/27/2025, 5:17:06 PM
wfhwannabee
Hey! Is this in-store only or are there remote customer service options too?
Posted at 6/27/2025, 5:16:53 PM
costcocashbackkyle
I’ve always had good experiences as a member working here sounds like it’d be just as solid
Posted at 6/27/2025, 5:16:44 PM