Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative, fully remote, to assist with billing inquiries and payment processes.

Key Responsibilities

• Answer inbound customer service calls explaining bills to patients
• Identify issues with the billing process that may have resulted in incorrect billing
• Take payments, set up payment plans, and screen for financial assistance

Required Qualifications, Training, and Education

• High-speed internet connection (DSL/Cable) capable of speeds over 100 mbps
• Workspace must be quiet, well-lit, and ergonomically designed
• Background check required
• Financial check required
• Drug screening required