Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Fully Remote).

Key Responsibilities

• Provide exceptional service through inbound and outbound calls, emails, and chats
• Assist patients, caregivers, healthcare providers, and pharmacies with inquiries and scheduling
• Troubleshoot technical issues and maintain organized records of all interactions

Required Qualifications

• High school diploma or equivalent
• At least 1 year of customer service or call center experience
• Proficiency in Microsoft Windows/Office applications
• Ability to set up and operate computer equipment
• Quiet, private workspace at home with a wired high-speed internet connection