Customer Service Representative

Job Summary

A company is looking for a Customer Service Credit Representative to provide solutions and support to customers remotely.

Key Responsibilities

• Review orders for errors, verify information, and make outbound calls as necessary
• Negotiate and process payment arrangements on customer accounts while adhering to established procedures
• Document account handling activity accurately and educate customers on account status and payment options

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required; BA degree preferred
• Call Center or Collections experience preferred
• Ability to remain engaged on the phone throughout the shift with minimal distractions
• Internet speed of at least 10 MBPS download and 5 MBPS upload