Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Part Time.

Key Responsibilities

• Provide superior customer service to attendees and exhibitors while effectively resolving issues
• Ensure accurate data entry of transaction details and adhere to event guidelines and business rules
• Participate in meetings and training sessions, and escalate calls to supervisors as necessary for customer satisfaction

Required Qualifications

• Bachelor's degree or equivalent customer service experience required
• Minimum one year experience in a customer-facing role; call center experience is a plus
• Detail-oriented with strong problem-solving abilities
• Dependable and reliable for all scheduled shifts
• Strong MS Office skills and technical aptitude to learn new technology