Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide excellent customer service via phone to clients
• Maintain accurate customer service history notes regarding client interactions
• Assist with processing client requests received via mail, fax, and email

Required Qualifications

• High School diploma or General Education degree (GED)
• 1-2 years of relevant customer service and/or call center experience
• Previous experience in the insurance, healthcare, or similar industry
• Proficient PC user skills with various computer software programs
• Bilingual ability to communicate with Spanish-speaking customers is desired but not required