Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote - Pittsburgh).

Key Responsibilities

• Assist customers over the phone or chat with their questions and concerns
• Resolve issues related to orders, payments, returns, and other customer inquiries
• Collaborate with internal and external partners to ensure effective issue resolution

Required Qualifications

• High school diploma or equivalent
• High-speed internet and an Ethernet port
• Experience with Microsoft Office and TEAMS
• Ability to navigate multiple computer screens while engaging with customers
• Willingness to work flexible hours, including weekends and holidays