Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in a fast-paced call center environment.

Key Responsibilities

• Provide high-level customer service and meet retention goals as part of the Client Services Team
• Resolve client questions and concerns promptly and professionally
• Manage client accounts using CRM and assist with enrollment information to ensure client success

Required Qualifications

• High school diploma or equivalent; 1 year of customer service experience required, call center experience preferred
• Fluent in Spanish is a plus
• Reliable internet speeds required
• Experience in financial services, especially banking or debt settlement, is a plus
• Strong multitasking, time management, and organizational skills