Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities:

• Answer inquiries and resolve issues from process servers
• Oversee distribution and dispatch of cases to process servers
• Monitor process server status and collaborate with team members to improve processes

Qualifications:

• Customer service or IT experience strongly preferred
• High school diploma or GED required
• Familiarity with Legal Process is a plus
• Experience and proficiency with Microsoft Office (Word, Excel)