Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote - FL/GA/TX/AZ).

Key Responsibilities

• Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
• Work with members, brokers, providers, and vendors through multiple channels
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations

Required Qualifications

• 1+ years of experience in a high-volume or customer-focused setting
• 1+ years of healthcare experience
• High school diploma or GED