Customer Service Representative

Job Summary

A company is looking for a Customer Representative.

Key Responsibilities

• Provide exceptional customer service by addressing inquiries and issues through multiple channels
• Process and track customer orders, changes, cancellations, and returns efficiently
• Communicate order status and coordinate with distribution and logistics to ensure timely deliveries

Required Qualifications

• High school diploma required; post-secondary education preferred
• Ability to learn order entry systems, pricing policies, and product lines
• Experience in a high-volume call center environment
• Familiarity with SAP and Salesforce preferred
• Must have a stable, high-speed internet connection for remote work