Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in the USA.

Key Responsibilities

• Answer incoming calls and assist customers with their inquiries
• Update databases with customer details and provide personalized service
• Investigate and resolve customer problems while maintaining accurate records

Required Qualifications

• High School Diploma or equivalent
• 1-2 years of experience in a call center or customer service role
• Proficiency in Microsoft Outlook
• Ability to perform data entry tasks
• Experience in producing written information for customers