Customer Service Representative

Job Summary

A company is looking for a Customer Service - Payment Collection Representative.

Key Responsibilities

• Assist customers with their accounts through phone calls
• Receive feedback and tips from managers to improve performance
• Provide knowledgeable answers to customer inquiries using scripted responses

Required Qualifications

• Prior customer service experience in retail, sales, or wait staff
• Access to a quiet workspace and reliable internet connection
• GED or High School Diploma
• Able to quickly type customer notes on a standard keyboard