Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound customer contacts regarding service, scheduling, and billing inquiries
• Identify customer needs and offer products to generate sales and revenue
• Maintain ongoing customer relationships and support technicians with service-related inquiries

Required Qualifications

• 1-2 years of customer service experience preferred
• 1-2 years of phone sales experience preferred
• High school diploma or GED
• Basic knowledge of Microsoft Word, Excel, and Windows
• Ability to type 25 wpm preferred