Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Respond to incoming calls regarding benefit eligibility and prescription status
• Guide customers on their prescription benefits and document required information
• Make outbound calls to address prescription orders and payment issues

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 6 months+ experience in a related customer service environment
• Familiarity with computer systems and Microsoft Office Suite
• Ability to work full-time with flexibility for various shift schedules