Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support in a call center environment.

Key Responsibilities

• Assist business partners with technical and system support
• Troubleshoot systems and provide technical assistance to users
• Help individuals with certificate orders and provide status updates

Required Qualifications

• Minimum of one year of call center experience preferred
• Associate's degree or higher in a related field preferred
• Experience handling confidential end-user information
• Ability to work various shifts
• Ability to speak both English and Spanish is a plus