Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Short-Term Contract).

Key Responsibilities

• Develop and maintain expert-level knowledge of the platform and its features
• Provide outstanding support by understanding client needs and ensuring requests are handled accurately and promptly
• Collaborate with other teams to execute customer initiatives and maintain accurate customer records

Required Qualifications

• 1-2 years experience in customer-facing or people-oriented roles
• Ability to thrive in a dynamic and fast-paced environment
• Organized and process-oriented approach to managing customer relationships
• Patient, empathetic, and enthusiastic about customer interactions
• Team player with a strategic mindset for long-term goals